How to Search & Filter Contacts

Find exactly the contacts you need by name, phone, group, tag, opt-in status, or engagement.

Beginner 2 min read

Tutorial video coming soon

What You'll Learn

In this tutorial you'll learn:

Dashboard → Contacts

Type into the search box on the Contacts page — it matches by name or phone number.

Combine search with filters for tag, group, WABA, opt-in status, or engagement segment to narrow the list down exactly.

Add a single contact by hand with their name, phone number, and email.

Group contacts together for easier campaign targeting — each contact belongs to one group at a time.

Tag contacts with flexible, many-to-many labels for segmentation, automation conditions, and campaign targeting.

Track and manage consent for each contact — required by WhatsApp policy before you message them.