Contacts & Audience
Add, import, and organise the people you message.
6 tutorials6 tutorials
Contacts & Audience
How to Add a Contact Manually
Add a single contact by hand with their name, phone number, and email.
Beginner 2 min read
Read Tutorial Contacts & Audience
How to Import Contacts Using CSV/Excel
Bulk-import your contact list from a CSV or Excel file — Google Contacts and Apple vCard exports work too.
Beginner 4 min read
Read Tutorial Contacts & Audience
How to Organize Contacts into Groups
Group contacts together for easier campaign targeting — each contact belongs to one group at a time.
Beginner 2 min read
Read Tutorial Contacts & Audience
How to Create & Use Tags
Tag contacts with flexible, many-to-many labels for segmentation, automation conditions, and campaign targeting.
Beginner 3 min read
Read Tutorial Contacts & Audience
How to Manage WhatsApp Opt-ins
Track and manage consent for each contact — required by WhatsApp policy before you message them.
Beginner 3 min read
Read Tutorial Contacts & Audience
How to Search & Filter Contacts
Find exactly the contacts you need by name, phone, group, tag, opt-in status, or engagement.
Beginner 2 min read
Read Tutorial