WhatsApp Business PlatformOfficial Cloud API
The Missing Piece,Between Conversations and Conversions
Turn customer conversations into qualified leads, automated workflows, and measurable growth.
AI AssistantInstant replies, 24/7
AutomationSave time, work smarter
whatsapp.vaaniq.ai/dashboard
Vaaniq Support onlineToday
Hi! I'm interested in your product. Can you share more details?10:24 AM
Sure! Here's all the information you need.10:24 AM
PDFProduct Details.pdf2.4 MB · PDF
10:25 AM Team CollaborationAssign & manage easilyARS
More qualified leads
CampaignsReach more customers
AnalyticsTrack. Improve. Grow.
From Chat to Growth
Trusted by Growing Businesses
Meta Tech Provider
Official WhatsApp Cloud API
AES-256 encryption per workspace
GST-compliant invoicing
We're missing leads because we can't respond to enquiries fast enough
My support team spends hours answering the same question everyday
We're sending campaigns, but we have no idea what's actually working.
Don't worry. We've got you covered.
Customers prefer
WhatsApp.
Businesses struggle to
keep up.
Everything you need to scale
All the tools your business needs to automate, engage, and grow on WhatsApp.
Deep Analytics
Track delivery rates, open rates, and campaign ROI in one dashboard.
Analytics
Messages Sent
12,480
+18.2%
Delivery Rate
97.4%
+1.2 pp
Read Rate
68.4%
+4.9 pp
Response Rate
42.1%
+3.6 pp
Inbound
3,912
+11.5%
Failure Rate
1.8%
-0.6 pp
Avg. Response
4m 12s
Spend
₹1,240
Conversion Funnel
Sent
12,480
Delivered
12,155
Read
8,536
Replied
1,312
Conversation Health
Open184
Pending23
Resolved1,046
Snoozed12
Bulk Campaigns
Broadcast approved templates to thousands of opted-in contacts, with delivery tracking and built-in opt-out management.
Campaigns
Bulk WhatsApp broadcasts · 5 campaigns
+ New Campaign
Running
Festive Sale Launch
Template · Sales line
64% Processed
8420
Total
5388
Sent
5301
Del
3712
Read
9
Fail
View
CSV
Completed
New Arrivals Update
Template · Sales line
100% Processed
5600
Total
5596
Sent
5470
Del
3890
Read
4
Fail
View
CSV
Completed
Payment Reminder
Template · Sales line
100% Processed
1250
Total
1250
Sent
1231
Del
1002
Read
0
Fail
View
CSV
Completed
Webinar Invite
Template · Sales line
100% Processed
3180
Total
3176
Sent
3104
Del
1988
Read
4
Fail
View
CSV
Completed
Feedback Survey
Template · Sales line
100% Processed
2150
Total
2150
Sent
2098
Del
1512
Read
0
Fail
View
CSV
Live Conversations
Unified inbox for your team. Manage thousands of chats without missing a beat.
All
Mine
Unassigned
Resolved
Snoozed
Search conversations...
R
Rohit Mehta
+91 98•••• ••412
03:32 pm
A
Ananya Rao
+91 97•••• ••208
12:13 pm
K
Kavya Nair
+91 99•••• ••735
11:46 am
A
Ananya Rao
+91 97•••• ••208 · Assigned to Priya
Hi Ananya! Your order #VN-2048 is out for delivery today.
Great! Can I change the delivery address?
Sure, share the new address and I'll update it right away.
ReplyNote
Type a message...
AI Knowledge Base
Train your AI on docs, FAQs and your website for instant answers, day or night.
Knowledge Base
Store text, URLs, and documents — AI uses them to answer questions.
+ New Knowledge Base
Product FAQsActive2,067 chars of text
Disable
Delete
Product FAQs
Text Content
URLs (1)
Documents (2)
Paste your homepage URL. The crawler will automatically discover and scrape all internal pages (up to 25).
https://example.com/faq
+ Add URL
Readyhttps://www.example.com/43,016 chars · 20 pages crawled
Smart Automation
Never lose a late-night customer. AI handles queries 24/7 so your team wakes up to qualified leads.
⚡ New Lead Received
Qualify with AI →Send Catalog →Assign Agent
⚡ Purchase Completed
Send Receipt →Update CRM →Follow-up in 3 days
Shared Inbox
One inbox for your entire support and sales team, with assignment, labels and notes.
P
Priya S.
Need refund info
Arjun
R
Rahul M.
Delivery delay?
Meena
S
Sneha K.
Plan upgrade?
Vikram
A
Amit D.
Invoice copy
Arjun
CRM Ready
Send events to your CRM or any tool with signed webhooks and the REST API.
Integrations
+ Add Webhook
When an event fires, we POST a signed JSON payload to your endpoint. Verify authenticity using the X-Vaaniq-Signature header.
Order syncActive
Test
Disable
https://api.example.com/webhooks/vaaniq
Message Received: ••••••••••
Lead captureActive
Test
Disable
https://hooks.example.com/leads
Message Received: ••••••••••
Enterprise core features
WhatsApp QR Codes
Outbound Webhooks
Google Calendar Integration
Razorpay Payment Links
REST API Access
Multi-user Teams
Multi-WABA Account Support
Business Hours Management
Chatbot Flow Builder
Launch in minutes
1
Connect with Meta
Securely connect your WhatsApp Business account through Meta Embedded Signup.
Connect WhatsApp Business
Powered by Meta Embedded Signup
Connect →
2
Import Contacts
Bring your customer database into Vaaniq and prepare your audience for campaigns.
customers.csv
8,425 rows · Uploading
3
Create & Get Approved
Design compliant WhatsApp templates and submit directly for Meta approval.
Hi {{1}}, enjoy 20% off on your next purchase. Offer valid until Sunday.
View Offer
4
Launch Campaign
Reach thousands of customers with personalised WhatsApp broadcasts.
Delivered98.2%
Read72.4%
Replied18.1%
We're ready to scale.
Let's turn conversations into growth.
Shared Inbox
Your whole team works from one inbox — assign chats automatically or by hand, organise them with labels and notes, and reply faster with canned responses and AI suggestions.
Multi-agent assignment & transfer
Assign conversations to the right team member with a single click.
SW
Sarah Wilson
Support Lead
DL
David Lee
Sales Executive
EB
Emma Brown
Customer Success
Conversation & labels
Organise and categorise conversations with custom labels.
Labels
Vip
New lead
Payment
Support
Rani Singh
A quick question
Mani Gupta
A quick question
Raunak Kumbhar
A quick question
Rajesh
A quick question
Canned response library
Save time with ready to use responses for common questions.
Welcome Message
Pricing Details
Order Confirmation
Read receipts & delivery tracking
Track message delivery and read status in real time.
1,248
Sent
1,203
Delivered
892
Read
Read Rate
74.2%
Business hours
Set your working hours and automate replies outside business hours.
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Automation
Automate repetitive tasks, route conversations intelligently, and ensure every customer gets a timely response.
Inbound message keyword trigger
Instantly trigger actions when specific keywords are detected.
Customer
Hi, I want to know about the pricing plans?
Your company
Powered by AI
Here are the details...
Smart auto assignment
Automatically assign new conversations to agents in rotation, or to a specific person.
Assignment rule
Round robinTrigger
New conversation · Support team
SW
Sarah Wilson
Support Specialist · Support Team
Welcome Message Flows
Greet every new contact automatically with personalized messages.
Sneha Mittal
online
Hello
10:30 AM
Vaaniq
👋 Welcome to Vaaniq!
We're here to help.
10:30 AM
Business Hours & Auto-Replies
Respond professionally even when your team is offline.
Customer# 354
10:45 PM
Hi, I need help with my order!
Auto Reply
Thanks for reaching out.
Our team is currently offline.
Auto Reply Active
Bulk campaigns
Send approved WhatsApp templates to thousands of contacts in just a few clicks.
Campaign schedule
Plan campaigns in advance and deliver messages at the perfect time.
June 2026
Su
Mo
Tu
We
Th
Fr
Sa
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
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25
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30
Target segments & tags
Reach the right audience using contact groups and custom tags.
Audience Segments
New Leads
VIP Customers
Active Users
Repeat Buyers
Dynamic variable
Personalize every message with customer-specific information.
{ } First Name
{ } Order ID
{ } Location
{ } Date
Template Editor
AI-ready
Hi {{First Name}}, your order {{Order ID}}
Reports export
Download campaign data for reporting, analysis, and sharing.
Read Rate
Delivery
Reply Rate
Deep analytics
Transform every customer conversation into measurable business insights, team accountability, and data-driven growth.
Executive Dashboard
Get a complete view of business communication performance.
+18%
48,721
Total Conversations
+2.4%
97.4%
Response Rate
Team Performance
Measure productivity across teams and departments.
1Support Team
94%
+2.1%
Conversations
18,432
Avg Response
1m 52s
CSAT
4.9
Agent Insights
Track accountability and individual performance.
SW
Sarah Wilson🔥 #1
Customer Support
Conversations
156
Avg Response
2.1 min
Performance Score94%
Customer Engagement
Understand how customers interact with every campaign.
1,248
Sent
1,203
Delivered
892
Read
Activity Heatmaps
Discover peak engagement periods
Mon
Tue
Wed
SLA & Response Monitoring
Keep response times and service quality under control.
First Response Time1m 42s
Average Resolution Time7m 15s
AI knowledge and training engine
Upload documents or add your website, train your knowledge base, and answer customer questions accurately, all in one unified pipeline
Knowledge upload
Upload files to feed your AI knowledge base.
Refund_Policy_v3.pdf
128 KB
Product_FAQ_2024.docx
84 KB
Shipping_Guidelines.pdf
56 KB
AI training center
Monitor the document to knowledge base transformation pipeline.
Docs
AI Train
Instant answers
See how an incoming question is answered from your knowledge base.
INCOMING MESSAGE
Answered
“What is your refund policy?”
Source: Knowledge baseLang: EN
Built for High-Growth Industries
Tailored workflows, automated templates, and AI engines configured for your industry's specific needs.
Order Updates & Direct Payments
Send Order Updates & Collect Payments in Chat
Keep shoppers informed from order to doorstep, answer product questions instantly, and collect payment with Razorpay links sent right inside WhatsApp.
Broadcast offers and restock alerts to opted-in customers
Razorpay payment link generation inside the WhatsApp chat
Dispatch, shipping & COD confirmation messages with templates
1-click
Payment links in chat
24/7
AI answers from your FAQs
Chat Preview● Example
Is my order #8492 dispatched?
⚡ Order Tracked
Hi Rahul! Your order #8492 has been dispatched via BlueDart. Tracking: BD849201. Expected delivery: Tomorrow by 4 PM.
Interactive Simulator
Experience Vaaniq in Action
See how AI answers, chatbot flows, and Razorpay payment links look right inside the customer's WhatsApp app.
V
Vaaniq Assistant
Business Account
What is your return & refund policy?10:14 AM
🤖 AI Knowledgebase
We offer a 7-day hassle-free return policy. If you receive a damaged or incorrect product, you can initiate a return directly here!10:14 AM📦 Initiate Return Request
Interactive ROI Calculator
Calculate Your Growth Potential
See how much revenue boost and support hours you can unlock with Vaaniq.
Monthly WhatsApp Contacts25,000 contacts
Average Order / Lead Value₹1,800
Estimated Monthly Revenue Boost+₹17,10,000
Support & Sales Hours Saved900 hrs / mo
*Illustrative estimate assuming a 3.8% conversion rate and 72% of routine questions answered automatically. Your results will vary.
Simple, Transparent Pricing
Plans That Grow With Your Business
No hidden fees. No surprise overages. Pick a plan, or talk to us for something custom.
Security & Compliance
Your customer data, protected
Built on Meta's official WhatsApp Cloud API, with security controls in every workspace.
Per-workspace encryption
Contact details, messages and knowledge-base content are encrypted with an AES-256 key unique to your workspace.
Two-factor login
Password sign-ins need a one-time code sent to your email — switched on by default.
Audit logs
Sensitive admin actions are recorded so you always know who changed what, and when.
Your WhatsApp account
You connect your own WhatsApp Business Account through Meta's Embedded Signup — it stays in your name.
Opt-outs handled
STOP and UNSUBSCRIBE replies are processed automatically, keeping campaigns compliant.
Delete on request
Admins can close the workspace and schedule all of its data for deletion from Account Settings.
Got Questions?
Frequently Asked Questions
Everything you need to know about Meta WABA integration, pricing, and automation.
Vaaniq uses Meta's official Embedded Signup. You log in with Facebook, choose or create your Business Manager and WhatsApp Business Account, and verify your phone number with an OTP — it takes a few minutes. Meta then reviews the business account.
Get In Touch
Have a question? Enquire now
Not ready for a full demo yet? Send us a message and our team will get back to you.
Ready to turn WhatsApp chats into automated revenue?
Get started with official Meta Cloud API broadcasts, AI Knowledge Base chatbots, and instant Razorpay payment links today.
Meta Tech Provider
Meta Embedded Signup
No Credit Card Required