Documentation

Everything you need to run Vaaniq

Guides for setup, messaging, automation, commerce, and every corner of the platform.

Getting Started
Sign up, log in, understand roles, and send your first WhatsApp message in minutes.
4 guides
Meta Policies
What Meta requires from your business to send WhatsApp messages through Vaaniq — verification, opt-in, templates, and the rules that govern your account's standing. These are Meta's rules, not Vaaniq's — we can't override an enforcement decision Meta makes on your WABA.
10 guides
Workspace
Manage your team, organisation settings, API access, and account preferences.
4 guides
Inbox & Messaging
The day-to-day surfaces your team lives in — Dashboard, Conversations, Contacts, Campaigns, and Templates.
6 guides
Automation & AI
Reply instantly, qualify leads, and answer questions without an agent in the loop. From simple rules to AI-powered chatbot flows.
6 guides
Commerce
Collect payments, manage prepaid credits, and understand your platform costs.
2 guides
Infrastructure
Connect, configure, and manage your WhatsApp Business infrastructure — from WABA setup to webhooks.
7 guides
Analytics
Measure, analyse, and improve your WhatsApp messaging performance with real-time metrics and team insights.
2 guides
Settings
Configure channels, integrations, labels, and workspace settings.
6 guides
Vaaniq - WhatsApp Business Platform