Vaaniq
Getting Started

Your First WhatsApp Message with Vaaniq

Send a real, working WhatsApp message from Vaaniq for the first time — the fastest path from a fresh account to a delivered message.

Beginner 3 min read

Tutorial video coming soon

What You'll Learn

In this tutorial you'll learn:

  • Send a guided test message from the onboarding wizard
  • Understand when a template is required versus free text

Prerequisites

Before you start:

  • A connected WhatsApp Business Account with at least one verified phone number
  • At least one message template, or Meta's built-in hello_world sample template

Step-by-Step Guide

1

Open the guided test-message step

If you're still inside the onboarding wizard, its final steps walk you through sending a test message: pick an approved template (or the hello_world sample if your own template is still pending approval), enter your own WhatsApp number, and send.

Send a Test Message step of the onboarding wizard with a WhatsApp number field, a template dropdown set to hello_world and a Send Test Message button
The wizard's test-message step.
2

Or reply to a real inbound message

Dashboard → Conversations

If a customer has already messaged your number, open Conversations and reply with plain text — no template is required for a reply within an active session.

Sidebar with Conversations highlighted next to the conversation list
Open Conversations to reply to a customer.
3

Or send your first Campaign

Dashboard → Campaigns → New Campaign

To message people who haven't contacted you first, use an approved template through Campaigns — this is the correct path for any business-initiated outreach.

Campaigns page with the New Campaign button highlighted
Start business-initiated outreach from Campaigns.
Tip

A business-initiated message (one your customer didn't start) always needs an approved template. Free-text replies only work inside an existing customer-started conversation.

Common Issues

Problem

Sending is blocked with a message about billing or a frozen account.

Solution

This means your trial has expired without a plan purchased yet, or (if message billing is active on your plan) your wallet balance has hit zero. Check Settings → Billing to resolve either case.

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Your First WhatsApp Message with Vaaniq — Vaaniq Tutorials