How to Pause & Resume a Campaign

Stop a running campaign mid-send and pick it back up later without losing progress or resending anyone.

Beginner 2 min read

Tutorial video coming soon

What You'll Learn

In this tutorial you'll learn:

From a running or queued campaign, click Pause. The send halts promptly, between recipients — it doesn't wait for the whole current batch to finish.

Click Resume to continue exactly where it left off. Recipients already sent to are not messaged again.

Tip

A campaign also pauses itself automatically if your wallet balance runs out mid-send.

Send a bulk WhatsApp template message to a list of contacts — from picking a template to launching the send.

Five ways to build a campaign's recipient list: contacts by tag, by group, by conversation label, a direct phone list, or everyone opted in.

Map a template's variables to a contact's name or phone number so every recipient gets a personalised message.

Set a campaign to launch automatically at a future date and time instead of sending immediately.