Vaaniq
Payments & Commerce

How to Generate & Send Payment Links Inside WhatsApp

Create a Razorpay payment link from inside a conversation and send it to the customer as a WhatsApp message, in one step.

Beginner 3 min read

Tutorial video coming soon

What You'll Learn

In this tutorial you'll learn:

  • Create and send a payment link from a conversation
  • Understand where the money goes

Prerequisites

Before you start:

  • Your organisation's own Razorpay account connected under Settings → Payments

Step-by-Step Guide

1

Open the payment link option

Dashboard → Conversations → open a conversation

In any conversation, click the payment link icon in the composer.

Conversation composer with the payment link icon highlighted
The payment link icon in the composer.
2

Enter the amount

Enter an amount (minimum ₹1) and an optional description of what it's for.

Send Payment Link dialog with an amount, description, expiry option and a Generate & Send button
Enter the amount and an optional description.
3

Send

Clicking Send both creates the link and delivers it straight to the customer as a WhatsApp message — there's no separate "create" then "send" step for this flow.

Tip

Money from a payment link settles directly into your own connected Razorpay account — Vaaniq never holds the funds.

Tip

A chatbot flow can also generate and send a payment link automatically as one of its steps.

How to Generate & Send Payment Links Inside WhatsApp — Vaaniq Tutorials